Privacy Policy
1. Collection of Personal Information
At shoplyoz.com.au, we collect personal information necessary to operate our online business and provide our services to you. The type of information we may collect includes:
* Full name
* Billing and shipping address
* Email address
* Phone number
* Payment information (processed securely via third-party providers)
* Any additional information you provide when contacting us
We collect this information when you:
* Place an order
* Create an account
* Subscribe to our emails
* Contact our support team
2. Use of Personal Information
Your personal information is used for purposes such as:
* Processing and delivering your orders
* Communicating with you regarding purchases or enquiries
* Providing customer support
* Improving our website, services, and user experience
* Sending promotional communications (only where permitted by law)
3. Disclosure of Information
We may share your personal information with trusted third parties only where necessary, including:
* Delivery and logistics partners
* Payment gateway providers
* IT and website service providers
* Legal or regulatory authorities when required by law
We do not sell or rent your personal information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
While we implement security measures, you acknowledge that no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security of your data.
5. Payment Security
All transactions made on our website are processed through secure payment gateways. We do not store your credit or debit card details on our servers.
6. Cookies and Website Tracking
Our website uses cookies to enhance your browsing experience. Cookies help us:
* Understand user behaviour
* Improve website functionality
* Remember your preferences
You can disable cookies through your browser settings at any time.
7. Marketing Communications
We may send promotional emails in compliance with the Spam Act 2003.
You can opt out at any time by:
* Clicking the “unsubscribe” link in emails
* Contacting us directly
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Access and Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable timeframe as required by law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon being published on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
Website: https://shoplyoz.com.au/
